International Voice Process Agent

Headsup Hr Solutions Private Limited is hiring an International Voice Process Agent in Cox Town, Bengaluru. You can earn up to ₹30,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, Inbound | Languages : English

What you get

You will be paid ₹22,000 – ₹30,000 per month.

Day-to-day work

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: English
• You are patient and customer-first

Position details

• Work location: Cox Town, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Work mode: On-site
• Timings: 8:30 PM to 5:30 Am | Monday to Friday
• Interview: 7:30PM to 5:30AM | Monday to Saturday

Click Apply to send your profile to Headsup Hr Solutions Private Limited. It takes less than a minute.