International Voice Process Agent

Headsup HR Solutions Private Limited is hiring an International Voice Process Agent in Frazer Town, Bengaluru. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹32,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales, Domestic, Inbound, Outbound, Mutual Funds | Marketing | Languages : English | Preferred Experience In : Real Estate

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, International, Marketing, Mutual Funds, Outbound, Real Estate
• Good English
• Freshers can apply
• Type: International, Sales, Domestic, Inbound, Outbound, Mutual Funds
• Marketing
• Languages: English
• Preferred Experience In: Real Estate

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹20,000 – ₹32,000 per month, based on skills and experience.

Job details

• Location: Frazer Town, Bengaluru, Karnataka
• Work type: On-site
• Openings: 30
• Interview timings: 08:00 PM - 10:00 PM | Monday to Friday
• Timings: 8:30M - 5:30 AM | Monday to Friday
• Job type: Full time

Apply today and take the next step in your career with Headsup HR Solutions Private Limited.