International Voice Process Agent

Looking for an International Voice Process Agent role in Cox Town, Bengaluru? Headsup HR Solutions Private Limited is hiring now. 10 candidates will be hired for this role. You can earn up to ₹32,000/month. No experience? You can still apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English

Compensation

Compensation: ₹23,000 – ₹32,000 per month.

Quick facts

• Location: Cox Town, Bengaluru, Karnataka
• Work mode: On-site
• Interview: 7:00 AM - 10:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Timings: 8:30PM to 5:30AM

Ready to start? Upload your resume and apply to Headsup HR Solutions Private Limited today.