International Voice Process Agent

A new International Voice Process Agent role is open at Headsup Hr Solutions Private Limited, Frazer Town, Bengaluru. No experience? You can still apply. The team is filling 20 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Day-to-day work

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• Someone customer-first and patient

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Job at a glance

• Work location: Frazer Town, Bengaluru, Karnataka
• Interview timings: 7:30 PM- 9:30 PM | Monday t0 Friday
• Working hours: 8:30 PM - 5:30 AM | Monday to Friday
• Work mode: Work from office
• Job type: Full time
• Openings: 20

Ready to start? Upload your resume and apply to Headsup Hr Solutions Private Limited today.