International Voice Process

Headsup HR Solutions Private Limited has an opening for an International Voice Process based in Cox Town, Bengaluru. Salary is up to ₹30,000/month. There are 10 open positions.

In the employer’s words

Handle Inbound And/Or Outbound Calls With International Customers (Us/Uk/Au Processes).Provide Accurate Information About Products, Services, Or Processes.Resolve Customer Queries, Complaints, And Issues Efficiently.Maintain A High Level Of Professionalism And Customer Satisfaction. Meet Quality Standards And Performance Metrics (Kpis Like Aht,. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International | Languages : English

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International
• Languages: English
• A calm under pressure, patient attitude

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup HR Solutions Private Limited.