International Voice Process

Headsup Hr Solutions Private Limited has an opening for an International Voice Process based in Cox Town, Bengaluru. There are 2 open positions. You can earn up to ₹29,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International | Languages : Kannada, English

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, International and Kannada
• Good English
• Freshers can apply
• Type: International
• Languages: Kannada, English
• Someone customer-first and calm under pressure

Compensation

The salary for this role is ₹26,000 – ₹29,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Cox Town, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work type: Office-based

Apply today and take the next step in your career with Headsup Hr Solutions Private Limited.