Technical Support Executive - Voice...

Looking for a Technical Support Executive - Voice... role in Cox Town, Bengaluru? Headsup HR Solutions Private Limited is hiring now. 20 candidates will be hired for this role. Salary is up to ₹33,000/month.

In the employer’s words

International Customer Support Plays A Vital Role In Todays Globalized Business Environment. As Companies Expand Beyond Their Domestic Markets, They Interact With Customers From Diverse Cultural, Linguistic, And Geographical Backgrounds. Providing Effective International Customer Support Ensures That Customers Feel Valued, Understood, And Satisfied. Type : Outbound, Sales, Domestic, Inbound, International | Marketing | Languages : Malayalam, Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, International, Malayalam, Marketing and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound, International
• Marketing
• Languages: Malayalam, Hindi, English

Compensation

You will be paid ₹24,000 – ₹33,000 per month.

Job details

• Work location: Cox Town, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time

Apply today and take the next step in your career with Headsup HR Solutions Private Limited.