Voice & Non-Voice Call Center Agent

Headsup HR Solutions Private Limited is looking for a Voice & Non-Voice Call Center Agent to join its team in Cox Town, Bengaluru. Salary is up to ₹32,000/month. The team is filling 10 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Outbound, Inbound | Languages : English

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: International, Outbound, Inbound
• Languages: English
• Someone customer-first and calm under pressure

Salary

Compensation: ₹18,000 – ₹32,000 per month.

Job at a glance

• Location: Cox Town, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Headsup HR Solutions Private Limited.