Voice & Non-Voice Call Center Agent

Headsup Hr Solutions Private Limited wants to bring on a Voice & Non-Voice Call Center Agent for its Frazer Town, Bengaluru team. Great for first-time job seekers. You can earn up to ₹35,000/month. There are 10 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International, Domestic, Inbound, Sales | Languages : English

What you get

Compensation: ₹20,000 – ₹35,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, International, Domestic, Inbound, Sales
• Languages: English
• Someone calm under pressure and patient

Quick facts

• Job location: Frazer Town, Bengaluru, Karnataka
• Shift: 8:30 AM - 5:30 PM | Monday to Friday
• Openings: 10
• Job type: Full time
• Work mode: On-site
• Interview timings: 07:00 PM - 10:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Headsup Hr Solutions Private Limited today.