Relationship Manager

Looking for a Relationship Manager role in Mandakini Colony, Bhopal? Healers Meet is hiring now. The pay goes up to ₹15,000/month. The team is filling 2 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Typing speed, Active listening, Verbal communication, Hindi and English
• Good English
• More Than 2 Years Experience Compulsory.
• A customer-first, patient attitude

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Mandakini Colony, Bhopal, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Healers Meet.