Clinic Manager

Healing Waves Clinic has an opening for a Clinic Manager based in Baner, Pune. Salary is up to ₹25,000/month. There are 2 open positions.

Employer’s description

Patient Manager. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Verbal communication, Hindi and English, CRM tools, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Job details

• Job location: Baner, Pune, Maharashtra
• Openings: 2
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Healing Waves Clinic.