Healthcarelnk Customer Support

HealPoint Su-Juk Therapy wants to bring on a Healthcarelnk Customer Support for its Althan, Surat team. There are 2 open positions. Salary is up to ₹10,000/month.

Note from the employer

We Are Looking For A Confident, Empathetic, And Results-Driven Sales & Customer Support Representative To Join Our Sujok Therapy Team In Surat. The Role Involves Making Outbound Calls, Following Up With Leads, Explaining Therapy Services, Recommending Suitable Treatment Packages, Converting Inquiries Into Appointments, Scheduling Sessions, And Providing Excellent Customer Support Via Phone, Whatsapp, And Instagram. Candidates Should Have Strong Communication Skills In Gujarati, Hindi, And English, Along With Good Persuasion, Organizational, And Basic Computer Skills. Experience In Sales, Telecalling, Customer Support, Counselling, Or Healthcare Is Preferred. Fixed Salary Plus Commission, Incentives, And Growth Opportunities. 1 - 2 Years Experience Compulsory. | Type : Sales

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales

Key responsibilities

• You will log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

Quick facts

• Work location: Althan, Surat, Gujarat
• Interview: 10:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 10:30 am - 6:00pm | Monday to Saturday
• Vacancies: 2
• Work type: Work from office

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