Team Leader

Health And Education Trust is looking for a Team Leader to join its team in Sector 2 - Noida, Delhi. 15 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Ngo Team Leader Required. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, polite attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Position details

• Location: Sector 2 - Noida, Delhi, Delhi
• Employment type: Full time
• Openings: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Health And Education Trust.