Operations & Customer Support Execu...

Heavy Metal Fashion Private Limited has an opening for an Operations & Customer Support Execu... based in Kotturpuram, Chennai. You can earn up to ₹18,000/month.

Employer’s description

We Are Looking For A Proactive And Enthusiastic Operations & Customer Support Executive To Join Our Team. This Is A Multi-Functional Role Where You'Ll Support Customers While Also Assisting With Daily Order Fulfilment And Operations. Languages : Hindi, Tamil, English

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of English, Hindi and Tamil
• Good English
• Freshers can apply
• Languages: Hindi, Tamil, English

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Kotturpuram, Chennai, Tamil Nadu
• Work mode: Work from office
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Apply today and take the next step in your career with Heavy Metal Fashion Private Limited.