Tele Caller

Heer wealth management services is looking for a Tele Caller to join its team in Arumbakkam, Chennai. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Tele Caller. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Salary

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• A polite, patient attitude

Position details

• Location: Arumbakkam, Chennai, Tamil Nadu
• Work type: Work from office
• Vacancies: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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