Receptionist Cum Telecaller

Hello City wants to bring on a Receptionist Cum Telecaller for its City Light, Surat team. The pay goes up to ₹12,000/month. 3 candidates will be hired for this role.

In the employer’s words

Female Staff Required For Customer Support And Office Coordination Work. Candidate Should Handle Incoming Calls, Business Verification Calls, Whatsapp Follow-Ups, Customer Communication And Basic Computer/Office Work. Good Communication Skills In Hindi, Gujarati And Basic English Preferred. Freshers Can Also Apply. Type : Outbound, Sales, Inbound | Marketing | Languages : English, Hindi, Gujarati

Pay and perks

You will be paid ₹8,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of English, Gujarati, Hindi, Inbound, Marketing, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: English, Hindi, Gujarati
• Someone customer-first and polite

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Position details

• Job location: City Light, Surat, Gujarat
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Openings: 3
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Hello City.