Pick Up Executive

Hello Courier has an opening for a Pick Up Executive based in Karol Bagh, Delhi. The pay goes up to ₹18,000/month. There are 2 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi

Salary

You will be paid ₹13,000 – ₹18,000 per month.

What the job involves

As a Pick Up Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi
• Someone patient and calm under pressure

Position details

• Location: Karol Bagh, Delhi, Delhi
• Timings: 11:00 AM - 09:00 PM | Monday to Saturday
• Interview timings: 11:30 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 2

Ready to start? Upload your resume and apply to Hello Courier today.