Assistant Operations Manager

Start your next role as an Assistant Operations Manager with Helptomanpower Consultancy in Vikas Puri Block A, Delhi. There are 20 open positions. Salary is up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Verbal communication, Typing speed, Complaint handling and CRM tools
• Good English
• More Than 2 Years Experience Compulsory.
• Someone polite and patient

Position details

• Location: Vikas Puri Block A, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work mode: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Helptomanpower Consultancy today.