Senior Telecaller

Hen Salon wants to bring on a Senior Telecaller for its HRBR Layout, Bengaluru team. You can earn up to ₹30,000/month. The team is filling 2 vacancies.

Employer’s description

Call/Follow Up Fresh Leads (Website, Meta Ads, Google, Referrals, Walk-Ins); Explain Services/Packages To Convert Bookings; Maintain Crm/Lead Sheet; Run Reactivation Campaigns For Dormant Clients/Membership Renewals; Coordinate With Front Desk On Slot Availability; Send Reminders & Recover No-Shows; Report Calling Metrics; Handle Basic Queries. Languages : Tamil, Telugu, Kannada, Hindi, English

Day-to-day work

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹18,000 – ₹30,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Location: HRBR Layout, Bengaluru, Karnataka
• Vacancies: 2
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hen Salon.