General Manager Operations

Heravi Pink Store Private Limited is hiring a General Manager Operations in Aminjikarai, Chennai. The pay goes up to ₹50,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Accounts Inventory Audit Tax Gst Filing Vendor Managemnt. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Tamil, Telugu, Kannada, Hindi, English

Compensation

Compensation: ₹40,000 – ₹50,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi, Kannada, Marketing, Sales, Tamil and Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Tamil, Telugu, Kannada, Hindi, English
• A patient, polite attitude

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Aminjikarai, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Heravi Pink Store Private Limited reviews applications regularly.