Telecaller

Looking for a Telecaller role in New Palasia, Indore? Herbal Deck is hiring now. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Typing speed, Verbal communication, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: New Palasia, Indore, Madhya Pradesh
• Job type: Full time
• Openings: 1
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Herbal Deck reviews applications regularly.