Tele Caller

A new Tele Caller role is open at Herbilo India Home Care, Katargam, Surat. The team is filling 2 vacancies. Salary is up to ₹13,000/month.

In the employer’s words

Customer Ke Call Ko Answer Dena Hai, New Customer Ko Call Karna Hai And Order Lena Hai. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi

What you get

You will be paid ₹12,000 – ₹13,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Work location: Katargam, Surat, Gujarat
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Herbilo India Home Care.