Telecaller

Herbstrix is looking for a Telecaller to join its team in Ambattur, Chennai. The pay goes up to ₹20,000/month. The team is filling 12 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Tamil

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Tamil
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil
• Someone patient and polite

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Position details

• Job location: Ambattur, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 12

Click Apply to send your profile to Herbstrix. It takes less than a minute.