Telecaller

Herbstrix Solutions is hiring a Telecaller in Ambattur, Chennai. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Complaint handling, Hindi and English, CRM tools
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Your responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Job location: Ambattur, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Herbstrix Solutions.