Client Servicing On Whatsapp

Start your next role as a Client Servicing On Whatsapp with Heritage Homes in Sahibabad - Ghaziabad, Delhi. The pay goes up to ₹22,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹12,000 – ₹22,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, Hindi and English, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Sahibabad - Ghaziabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Heritage Homes.