Customer Support Coordinator

Hi-Tech Enterprises wants to bring on a Customer Support Coordinator for its Jogeshwari West, Mumbai team. Salary is up to ₹30,000/month. No experience? You can still apply. There are 2 open positions.

Note from the employer

Customer Interaction: Handle Inbound Calls, Emails, And Chat Support To Address Customer Queries.Issue Resolution: Troubleshoot Problems And Provide Effective Solutions Within Defined Timelines.Product Knowledge: Maintain Up-To-Date Knowledge Of Company Products, Services, And Policies.Escalation Management:. Skills Needed : Email | Basic Excel, Quotation Management

Compensation

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

What you will do

As a Customer Support Coordinator, your work will include:

• You'll record visits, calls and orders in the CRM or daily report.
• Achieve monthly sales and collection targets.
• Follow up on leads and convert them into sales
• You'll identify and approach new customers in the assigned territory.
• Explain products and offers clearly and handle objections
• Share market and competitor feedback with the team

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Basic Excel, Email and Quotation Management
• Good English
• Freshers can apply
• Skills Needed: Email
• Basic Excel, Quotation Management
• You are confident and self-motivated

Job details

• Work location: Jogeshwari West, Mumbai, Maharashtra
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Hi-Tech Enterprises reviews applications regularly.