Backend

Join Hi Tek Syndicate as a Backend in Circus Avenue, Kolkata. There are 2 open positions. Salary is up to ₹15,000/month.

Note from the employer

Urgent Hiring For Backend In Hdfc Collection Process, Candidates Should Be Dra Certified. Walking Interview Kindly Carry Your Updated Cv, & Dra Certificate. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Bengali, English and Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English
• Someone polite and patient

Job at a glance

• Work location: Circus Avenue, Kolkata, West Bengal
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hi Tek Syndicate today.