Field Collection Executive

Hi Tek Syndicate is looking for a Field Collection Executive to join its team in Howrah Maidan, Kolkata. You can earn up to ₹18,000/month. There are 5 open positions.

Employer’s description

Role: Field Collection Executive Responsibilities:Visit Customers At Their Registered Locations For Payment Collection.Follow Up With Customers Regarding Pending/Outstanding Payments.Maintain Accurate Collection Records And Daily Reports.Handle Customer Queries Professionally And Politely.Achieve Assigned Collection Targets. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Hindi and English, Typing speed and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Salary

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Howrah Maidan, Kolkata, West Bengal
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 5
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Hi Tek Syndicate reviews applications regularly.