Field Collection Executive

Looking for a Field Collection Executive role in Bon Hoogly, Kolkata? Hi Tek Syndicate is hiring now. You can earn up to ₹18,000/month. The team is filling 3 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Active listening, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Compensation

You will be paid ₹12,000 – ₹18,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Bon Hoogly, Kolkata, West Bengal
• Vacancies: 3
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hi Tek Syndicate.