Field Collection Executive

Hi Tek Syndicate is hiring a Field Collection Executive in Circus Avenue, Kolkata. Salary is up to ₹16,000/month. 4 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License | Should Have : Bike

Day-to-day work

As a Field Collection Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Bike and License
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Circus Avenue, Kolkata, West Bengal
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4

If this job suits you, apply now — shortlisted candidates will be contacted by Hi Tek Syndicate.