Field Collection Executive

Hi Tek Syndicate is looking for a Field Collection Executive to join its team in Nishat Ganj, Lucknow. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Dra And Non Dra Both Can Apply. Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Field Collection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Verbal communication, CRM tools, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Job at a glance

• Location: Nishat Ganj, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Hi Tek Syndicate.