Field Collection Executive

Hi Tek Syndicate has an opening for a Field Collection Executive based in Madhubani. No experience? You can still apply. Salary is up to ₹15,000/month. The team is filling 4 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Your responsibilities

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Hindi and English, CRM tools, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Position details

• Work location: Madhubani, Bihar
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 8:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 4
• Employment type: Full time

Apply today and take the next step in your career with Hi Tek Syndicate.