Senior Telecaller

Hi Tek Syndicate is hiring a Senior Telecaller in Janak Puri, Delhi. The pay goes up to ₹24,000/month. There are 10 open positions.

In the employer’s words

Hi We Have Urgent Openings For Dra And Recovery Telecallers For Banking And Non Banking Process..Direct Company No Consultancy No Placement Office No Charges Apply. 1 - 2 Years Experience Compulsory.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

What you get

Salary: ₹12,000 – ₹24,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Active listening
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Position details

• Work location: Janak Puri, Delhi, Delhi
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hi Tek Syndicate today.