Loan Team Leader

Looking for a Loan Team Leader role in Tilak nagar, Delhi? Hi Trust Financial Services is hiring now. The team is filling 2 vacancies. You can earn up to ₹29,000/month.

Employer’s description

Hi We Are Hiring For The Sales Team Leader From Personal Loan Backrournd , Confident In Sales , Location Tilak Nagar. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What you get

You will be paid ₹16,000 – ₹29,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are patient and polite

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Quick facts

• Location: Tilak nagar, Delhi, Delhi
• Work mode: Work from office
• Openings: 2
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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