International Voice Process Agent

Hicentrix is looking for an International Voice Process Agent to join its team in Silk Board, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹37,000/month.

Note from the employer

Title: International Voice Process Customer Support / Inbound Sales Executive . English Communication: Excellent And Fluent English Communication Is Mandatory. Candidates Must Be Highly Fluent And Confident In Spoken English. Candidates With Average/Basic English Communication Will Not Be Considered. Free Two-Way Cab Facility And Free Meals. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

Salary

Compensation: ₹30,000 – ₹37,000 per month.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Silk Board, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Hicentrix. It takes less than a minute.