Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Attapur, Hyderabad? High Care Hospitals is hiring now. You can earn up to ₹15,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Active listening
• Basic English
• Freshers can apply
• Someone patient and polite

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Location: Attapur, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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