Telecaller

Join High Sky as a Telecaller in Rabindra Sarovar, Kolkata. The pay goes up to ₹15,000/month. There are 10 open positions.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

Compensation

The salary for this role is ₹8,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English and Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English
• Someone customer-first and calm under pressure

What you will do

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Rabindra Sarovar, Kolkata, West Bengal
• Vacancies: 10
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — High Sky reviews applications regularly.