Account Relationship Executive - (N...

Join High Source as an Account Relationship Executive - (N... in Bommenahalli, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Key responsibilities

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Verbal communication, Active listening, Typing speed and Hindi and English
• Basic English
• Freshers can apply

Quick facts

• Location: Bommenahalli, Bengaluru, Karnataka
• Timings: 1:00 PM - 11:00 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 1200 AM - 2:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

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