Collection Team Leader,Telecaller

A new Collection Team Leader,Telecaller role is open at Hike Associate, Dwarka Mor, Delhi. The pay goes up to ₹35,000/month. There are 10 open positions.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Languages : English, Hindi, Punjabi

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Punjabi
• You are polite and customer-first

Pay and perks

The salary for this role is ₹10,000 – ₹35,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Dwarka Mor, Delhi, Delhi
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Work mode: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Hike Associate.