Telecaller

A new Telecaller role is open at Himanshu Ever Home, Dwarka Mor, Delhi. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹14,000 – ₹15,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Dwarka Mor, Delhi, Delhi
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Himanshu Ever Home.