Telecaller

Himford Healthcare Pvt Ltd wants to bring on a Telecaller for its Moti Nagar, Ludhiana team. The team is filling 3 vacancies. The pay goes up to ₹13,000/month.

Employer’s description

Chemist Ko Call Karke Order Lene Hain. 1 - 2 Years Experience Compulsory.

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

Salary

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Typing speed
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Job details

• Job location: Moti Nagar, Ludhiana, Punjab
• Work type: Work from office
• Job type: Full time
• Vacancies: 3
• Shift: 9:30 AM - 7.00 PM | Monday to Saturday
• Interview: 9:30 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Himford Healthcare Pvt Ltd today.