Team Leader Banking Telesales

Hinduja Global Solutions Limited is hiring a Team Leader Banking Telesales in Gachibowli, Hyderabad. 10 candidates will be hired for this role. The pay goes up to ₹40,000/month.

Note from the employer

Job Purposeto Manage And Motivate A Team Of Telesales Associates, Monitor Daily Performance, Ensure Achievement Of Sales Targets, And Maintain Service Quality And Compliance.Key Responsibilitiesmanage And Guide A Team Of Telesales Associates.Monitor Daily Call Volumes, Leads, Conversions, And Sales.Ensure The Team Achieves Daily And Monthly. 1 - 2 Years Experience Compulsory. | Languages : English, Telugu, Hindi, Kannada

Salary

You will be paid ₹25,000 – ₹40,000 per month.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi, Kannada and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Telugu, Hindi, Kannada
• A patient, calm under pressure attitude

Job at a glance

• Job location: Gachibowli, Hyderabad, Telangana
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hinduja Global Solutions Limited.