Chat Support Executive

Hindustan Motors is hiring a Chat Support Executive in Puri. Salary is up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Active listening, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Job details

• Location: Puri, Odisha
• Job type: Full time
• Work mode: Office-based
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hindustan Motors.