Process Executive

A new Process Executive role is open at Hiranya Associates, Alandur, Chennai. The team is filling 28 vacancies. The pay goes up to ₹30,000/month. Freshers can apply.

Note from the employer

Handle Customer Calls, Emails, Or Chat Queries.Provide Accurate Information And Resolve Customer Issues.Maintain A High Level Of Customer Satisfaction.Record Customer Interactions And Update Relevant Systems.Follow Company Policies, Processes, And Quality Standards .Meet Assigned Productivity And Performance Targets .Escalate Complex Issues To. Type : Domestic | Languages : Tamil

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil
• A calm under pressure, patient attitude

Job at a glance

• Work location: Alandur, Chennai, Tamil Nadu
• Vacancies: 28
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10.00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Hiranya Associates today.