Customer Care Executive

A new Customer Care Executive role is open at Hirednex Edutech Private Limited, Navlakha, Indore. Freshers can apply. The pay goes up to ₹16,000/month. The team is filling 10 vacancies.

Employer’s description

Welcome And Assist Showroom Customers.Deliver An Excellent Customer Experience.Handle Customer Queries And Coordinate With Internal Teams.Maintain A Professional And Friendly Environment. Languages : Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹15,000 – ₹16,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and polite

Job details

• Work location: Navlakha, Indore, Madhya Pradesh
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to Hirednex Edutech Private Limited today.