H
On-site
Customer Care Representative
HireMatrix Solutions· Posted 12 days ago
- Location
- City Light, Surat, Gujarat
- Salary
- ₹15,000 – ₹25,000/month
- Experience
- Fresher
- Openings
- 1
- Education
- Graduate
- Timings
- 9:30 AM - 6:30 PM | Monday to Saturday
- Apply by
- 29 Nov 2026
Join HireMatrix Solutions as a Customer Care Representative in City Light, Surat. You can earn up to ₹25,000/month. Great for first-time job seekers.
Note from the employer
We Need A Customer Care Representative To Join Our Team. The Job Includes Simple Daily Tasks And Working Well With Others.
Candidate profile
- Ideal for freshers starting their career
- Education: Graduate
- Skills: CRM tools, Active listening, Complaint handling, Hindi and English
- Female Only
- Good English
- Freshers can apply
- You are customer-first and polite
Salary
You will be paid ₹15,000 – ₹25,000 per month.
What the job involves
In this role, you will:
- Escalate complex cases to the right team within the SLA
- Log every interaction and its outcome in the support system
- Handle inbound and outbound customer calls, chats or emails
- Meet quality, call-handling and satisfaction targets
- You'll identify upsell opportunities where relevant.
Position details
- Work location: City Light, Surat, Gujarat
- Timings: 9:30 AM - 6:30 PM | Monday to Saturday
- Employment type: Full time
- Vacancies: 1
- Work mode: Work from office
- Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
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