International Bpo Executive

A new International Bpo Executive role is open at Hirenix Solutions, Sector 24 - Gurgaon, Delhi. No experience? You can still apply. There are 16 open positions. Salary is up to ₹35,000/month.

Note from the employer

Multiple Processes, Voice & Chat Both Process Available. Handle Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : English

Key responsibilities

As an International Bpo Executive, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹19,000 – ₹35,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English
• You are customer-first and patient

Position details

• Job location: Sector 24 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Openings: 16
• Job type: Full time
• Working hours: Rotational Shifts | 5 Days in a Week
• Interview timings: Before 12pm |Monday to Saturday

Ready to start? Upload your resume and apply to Hirenix Solutions today.