International Bpo Executive

Hirenix Solutions is looking for an International Bpo Executive to join its team in Sector 24 - Gurgaon, Delhi. There are 24 open positions. Freshers can apply. The pay goes up to ₹37,000/month.

Note from the employer

Role - Customer Support Executive | Fresher And Experience | Salary - 18K To 40K | Location - Noida & Gurgoan | Handle Outbound Or Inbound Calls To Interact With International Customers, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic | Languages : English

What you get

You will be paid ₹18,000 – ₹37,000 per month.

Day-to-day work

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English
• A calm under pressure, polite attitude

Quick facts

• Job location: Sector 24 - Gurgaon, Delhi, Delhi
• Timings: US shifts | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 24
• Work mode: Work from office

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