Telecaller

Hiyo Naturals has an opening for a Telecaller based in South Bopal, Ahmedabad. 2 candidates will be hired for this role. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Gujarati

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Education: Tenth Pass
• Comfortable with Gujarati
• Female Only
• Basic English
• Freshers can apply
• Languages: Gujarati
• A calm under pressure, polite attitude

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: South Bopal, Ahmedabad, Gujarat
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hiyo Naturals.