Service Manager

Hlb Motors Private Limited has an opening for a Service Manager based in Modipuram, Meerut. You can earn up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, calm under pressure attitude

Salary

You will be paid ₹25,000 – ₹35,000 per month.

What the job involves

• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Modipuram, Meerut, Uttar Pradesh
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM |sunday to friday
• Vacancies: 1
• Shift: 9:00 AM - 6:30 PM Sunday to friday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Hlb Motors Private Limited reviews applications regularly.